Store Down? We're available 24/7
Available 24/7/365

Emergency Magento Support

Store down? Checkout broken? Hacked? Our Magento experts respond in 30 minutes or less. Every minute counts—let's fix this now.

30 min
Response Time
98%
Same-Day Fix
500+
Stores Rescued
24/7
Expert Support

What We Fix

If it's breaking your Magento store, we can fix it—fast.

Site Completely Down

White screen, 500 errors, or site unreachable

Response: 30 min

Checkout Not Working

Cart errors, payment failures, order issues

Response: 30 min

Security Breach

Hacked site, malware, unauthorized access

Response: 30 min

Database Corruption

Data loss, corrupted tables, query errors

Response: 1 hour

Server Issues

Hosting problems, SSL errors, performance crash

Response: 1 hour

Extension Conflicts

Broken updates, compatibility issues

Response: 2 hours

How It Works

1

Contact Us

Call our emergency line or submit a ticket. We respond within 30 minutes.

2

Quick Diagnosis

Our Magento experts assess the issue and provide a fix estimate.

3

Rapid Resolution

We fix the issue with minimal downtime. Most issues resolved same-day.

4

Prevention Plan

We identify root causes and recommend steps to prevent recurrence.

Emergency Support Pricing

One-Time Emergency

$300/hour

For non-plan clients who need immediate help. 1-hour minimum.

  • 30-minute response time
  • Senior Magento developers
  • Root cause analysis included

Premium Plan Benefit

FREE emergency support

Premium maintenance plan members get unlimited emergency support at no extra cost.

  • Priority queue (15-min response)
  • Dedicated account manager
  • Proactive monitoring included

Don't Let Downtime Cost You Sales

Every minute your store is down, you're losing customers. Get help now.